S. Korea's online market surpassed about $188 billion in 2025, hitting a record high and underscoring a growing divide ...

The summer online Prime Day sales event, hosted by Amazon from July 8 to July 11 and which sparks a wave of competing online promotions, generated $24.1 billion in U.S. online sales – a 30.3% ...

Black Friday may not attract lines of customers wrapped around buildings as in years past, but overall, the number of holiday shoppers who went to stores and made purchases online this year nearly ...

It’s no secret that we’re living in a far more online world. As a new generation grows up having never gone without the internet, a whole range of human activities, including work, education, and even ...

Forbes contributors publish independent expert analyses and insights. Steve Weisman writes about white-collar crime. While brick and mortar store holiday shopping is still the most common way that ...

In the ever-evolving landscape of e-commerce, customer satisfaction remains a critical metric for evaluating online retailers. Based on the latest data from the American Customer Satisfaction Index ...