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There's bad customer service — and even worse bogus customer service where anyone can easily be taken by a scammer with a quirky accent who demands a credit card on the spot when you call a fake ...

The subscription business model is a revenue and business model whereby customers pay a recurring price at regular intervals to access a product or service. This model contrasts traditional ...

New Subscriptions, Renewals, Address Changes Subscriber Service: U.S.: (800) 525-5003 Fax: (609) 426-7087 Canada: (609) 426-7070 Fax: (609) 426-7087 Asia/Pacific: 886-2-2799-4221 Fax: 886-2-2799-5560 ...

Historically, subscriptions have been a major business model in media. Well before there was streaming media, print publications relied on subscriptions as a revenue stream alongside advertising.

WTF?! Across the United States, consumers are confronting a new kind of obstacle when seeking help from companies and government agencies: a maze of automated systems, endless wait times, and ...

Forbes contributors publish independent expert analyses and insights. Craig S. Smith, Eye on AI host and former NYT writer, covers AI. I’ve always had a complicated relationship with customer service.